These terms are the agreement between you and the developer of XConnect (“XConnect”, “we”, “us”) for your use of the XConnect app on iPhone and the online services it uses. They are the end-user licence agreement (EULA) for the app. By downloading or using the app you accept them.
This page covers the iOS app. The desktop apps are covered by the desktop Terms of Service. How the iOS app handles your data is described in the iOS Privacy Policy.
We grant you a personal, non-exclusive, non-transferable, revocable licence to use the app on Apple-branded devices that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions (including Family Sharing where it applies).
You may not rent, lease, lend, sell, redistribute or sublicense the app, and you may not copy, reverse engineer, decompile or disassemble it, or attempt to derive its source code, except where applicable law expressly permits it.
XConnect connects your iPhone directly to servers and computers you choose, over SSH, Telnet, SFTP and remote desktop (RDP). You are responsible for having authorisation to access them, for everything you do on them, and for the consequences.
You can use the app in offline mode without an account. Signing in (with email and password, Sign in with Apple, Google or GitHub) is required to subscribe to XConnect Pro and to use cloud sync. On iOS, cloud sync is available to accounts that sign in with email and password, because the encryption key for your synced data is derived from that password on your device.
Keep your credentials safe. Synced data is end-to-end encrypted, so we cannot recover it if you lose your password. You are responsible for activity under your account.
You can delete your account at any time in the app under My → Delete account. Deleting your account does not cancel an App Store subscription; see section 4.
The core of XConnect is free. XConnect Pro is an optional auto-renewing subscription that unlocks, on iOS, remote desktop (RDP), the AI assistant, the script library, end-to-end encrypted cloud sync, and higher limits (for example on jump hosts).
Purchases in the iOS app are processed by Apple. Refund requests are handled by Apple under its policies at reportaproblem.apple.com; we cannot issue refunds for App Store purchases.
Pro is attached to the XConnect account you are signed in to when you subscribe, so it is available on every device where you sign in to that account. Use My → Restore purchases to re-link a subscription made with your Apple Account, for example after reinstalling the app. Access to Pro features ends when the subscription ends, is refunded, or is revoked; data kept in the cloud stays there, but cannot be synced until Pro is active again.
We may update the app, and change, suspend or discontinue parts of the online services (accounts, sync, subscription status, announcements). Connections to your own servers do not go through our services and do not depend on them. Where a change materially reduces what an active subscription includes, we will tell you in advance.
Some features rely on services that are not ours, used under their own terms: the AI provider you choose and supply a key for (such as OpenAI, Anthropic, DeepSeek, Moonshot, Alibaba Cloud, Zhipu, SiliconFlow, a local Ollama server, or another compatible endpoint); Sign in with Apple, Google Sign-In and GitHub; and Apple and RevenueCat for purchases. You are responsible for complying with those terms, including any costs your AI provider charges for your API usage, and with the terms of your mobile carrier. We are not responsible for third-party services.
The app, its design and its content are owned by XConnect or its licensors and are licensed, not sold, to you. Your servers, files, scripts and other content remain yours.
To the maximum extent permitted by law, the app and services are provided “as is” and “as available”, without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the app will be uninterrupted or error-free, or that it will not affect the systems you connect to.
To the maximum extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, or for lost data, lost profits, or damage to servers or systems you connect to or run commands on. Our total liability for any claim is limited to the amount you paid for XConnect Pro in the twelve months before the claim. Nothing in these terms limits liability that cannot be limited under applicable law, or your statutory rights as a consumer.
You may stop using the app at any time. We may suspend or end your access to the online services if you materially breach these terms, in particular by using the app to access systems without authorisation. Sections 7 to 9 and 12 survive termination.
You represent that you are not located in a country subject to a U.S. Government embargo or designated as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
We may update these terms. If a change is material we will update the date above and let you know in the app before it takes effect. Continuing to use the app after that means you accept the updated terms.
Questions, complaints or claims about the app: [email protected]